An accessible museum
Vue de Lourdes depuis le jardin du Château
Château fort de Lourdes
Visite jardin château fort - Musée pyréhéen
Sans titre
Accessibility
The Château Fort - Pyrenean Museum is actively working to make the site more accessible and to ensure a quality welcome and mediation adapted to as many people as possible.
Disability, social and public fields prevented
Our mediation team adapts mediation activities and tools that are available to people with disabilities, social associations and the disabled public.
The guides will guide you through the discovery of the castle and the museum's collections through tailored tours and presentations. Off-site tours can be arranged.
We are here to help you better design your visit together, for a personalized welcome.
Contact us to find out about suitable visits.
Visit
Before any visit, ask for the Practical Accessibility Guide: https://bit.ly/4kiL24O .
- Access to the castle is via a lift . The Castle Museum is not fully accessible to people with reduced mobility. A reduced visit to the route is possible: esplanade, botanical garden, models, two museum rooms.
- The permanent reception staff are trained in French Sign Language (LFS).
- Loan at the ticket office of a magnetic induction neck strap for people equipped with a hearing aid with a ""T"" function.
- A FALC booklet (easy to read and understand) is available at reception or can be downloaded here: bit.ly/3Zrh0Un
- Provision of an exploration bag to discover the places by building, drawing, etc.
- Guide and assistance dogs allowed in all areas.
- A large-print visitor guide is available free of charge at reception and can be downloaded here: bit.ly/3DKWW83
- Descriptive guided tour, handling of models of the fortified castle, handling of objects linked to agro-pastoral history, sensory discovery of the gardens
Price
Admission is free for people with disabilities (80%) and one accompanying person upon presentation of proof.People with a disability of less than 80% benefit from a reduced rate: €2 and €4 for the accompanying person, professional or volunteer.
Parking
If you have a parking permit, all parking spaces are free throughout the city. A disabled parking space is located a few meters from the ticket office entrance (not reserved). Others are located in a nearby parking lot. A turnaround area is provided for large vehicles (< 3.5 tons).