An accessible museum
Vue de Lourdes depuis le jardin du Château
Château fort de Lourdes
Visite du jardin du Château fort - Musée pyrénéen
Sans titre
Accessibility
The Château fort - Musée pyrénéen is actively working to make the site more accessible and to ensure a quality welcome and mediation adapted to the greatest number of people.
Disability, social field and restricted public
Our mediation team adapts mediation activities and tools that are available to disabled people, social sector associations and the general public.
Our guides will accompany you as you explore the castle and the museum's collections through tailored tours and presentations. Off-site visits can also be arranged.
We are here to listen to you and help you better design your visit project together, for a personalized welcome.
Contact us to find out about suitable visits.
Visit
Before any visit, request the Public Accessibility Register: https://bit.ly/4kiL24O
- Access to the castle is via a lift . The Castle-Museum is not fully accessible to people with reduced mobility. A limited tour is possible, including the esplanade, botanical garden, models, and two museum rooms.
- Permanent reception staff are trained in French Sign Language (LFS).
- A magnetic induction neckband is available for loan at the ticket office for people equipped with a hearing aid that has a "T" function.
- An Easy-to-Read and Understand (FALC) booklet is available at reception or can be downloaded here: bit.ly/3Zrh0Un
- Map adapted for reception or downloadable here: https://bit.ly/4lHD6eA
- Provision of an exploration bag to discover the site by building, drawing…
- Guide and assistance dogs are permitted in all areas.
- A large-print visitor's guide is available free of charge at reception and can be downloaded here: bit.ly/3UcPmYc
- Descriptive guided tour, handling of models of the fortified castle, handling of objects related to agro-pastoral history, sensory discovery of the gardens.
Prices
Entry is free for the person with a disability and one accompanying person upon presentation of proof of disability.
Parking
If you have a parking permit, all parking spaces are free throughout the city. A disabled parking space is located a few meters from the ticket office entrance (not reserved). Others are located in a nearby parking lot. A turning area is provided for turning around large vehicles (under 3.5 tonnes).